Terms & Conditions

1. Agreement to Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Client", "User", or "you") and MLERP Solutions ("Company", "we", "our", or "us"). By accessing our website (https://mlerpsolution.com), executing a statement of work (SOW), or engaging our custom software, mobile app, ERP, or digital services, you confirm that you have read, understood, and agreed to be bound by these Terms.

2. Scope of Services

MLERP Solutions provides software engineering, web application development, mobile application design, ERP platform integration, cloud infrastructure, and technical consulting services. Specific project deliverables, timelines, payment schedules, and technical requirements are detailed in individual service proposals or formal client contracts.

3. Client Responsibilities & Obligations

To ensure successful project delivery, Client agrees to:

• Provide accurate, complete project requirements, assets, brand guidelines, and timely technical feedback.
• Designate an authorized representative for milestone review approvals and technical sign-offs.
• Ensure that all text, media, graphics, fonts, trademarks, and third-party data provided to us do not violate copyright or intellectual property laws.

4. Intellectual Property Rights

Upon final payment of all outstanding invoices, Client receives full ownership rights to custom software deliverables created specifically for Client under the relevant project contract. MLERP Solutions retains ownership of pre-existing core frameworks, open-source libraries, proprietary utility code, and development tools utilized during construction.

5. Payment Terms & Invoicing

• Milestones: Invoices are generated according to agreed milestone schedules. Work on subsequent project phases commences upon payment receipt.
• Late Payments: Payments overdue by more than 15 days may incur late fees or temporary suspension of active development/deployment activities until accounts are brought current.
• Taxes: All fees are exclusive of applicable statutory taxes (such as GST or VAT), which will be itemized on official invoices.

6. Warranties & Maintenance Support

We warrant that custom software deliverables will perform substantially in accordance with approved functional specifications for a standard post-launch warranty period specified in the service agreement (typically 30 to 90 days). After the warranty period, ongoing bug fixes, system updates, server maintenance, and feature enhancements are subject to a separate Service Level Agreement (SLA) or maintenance contract.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall MLERP Solutions be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of revenue, profit, data, or business opportunity) arising out of or related to the use or inability to use our services or products.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in Noida / Indore, India.