💡 HELP CENTER & KNOWLEDGE BASE
Frequently Asked Questions
Browse FAQs categorized by IT service or search your questions below to get instant architectural and operational answers.
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General & Platform FAQs
We offer full-spectrum technology solutions including Web Development, Mobile App Development (iOS & Android), Custom Software Engineering, WordPress & Headless CMS, SEO & Speed Optimization, Enterprise Cloud Hosting, RDP Solutions, API & Payment Integrations, and Business Workflow Automation.
MLERP Solutions provides enterprise software development, Web & Mobile App development, Cloud & Server management, Payment & Crypto Gateway integrations, Cybersecurity & DDoS protection, and Business Workflow Automation.
Project timelines depend on scope and complexity. Small to mid-sized web applications typically take 2-4 weeks, while complex enterprise platforms or mobile applications take 6-12 weeks. We follow an agile process with bi-weekly sprint demos.
Project timelines depend on complexity. Standard websites and API integrations take 2–4 weeks; complex mobile applications or enterprise ERP platforms take 6–12 weeks.
Yes! We provide post-launch maintenance, 24/7 server monitoring, security updates, feature enhancements, and dedicated SLA support packages to ensure your application runs smoothly without interruptions.
Yes! We offer dedicated SLA maintenance packages including 24/7 server health monitoring, security patch updates, bug fixes, and feature enhancements.
Our core technical stack includes PHP, Laravel, Python, Django, React, Vue.js, Node.js, Flutter, React Native, MySQL, PostgreSQL, Redis, Docker, and AWS Cloud infrastructure.
Absolutely. We regularly audit, debug, refactor, and take over existing codebases. We can improve your application performance, fix security flaws, and build new features on top of existing platforms.
Yes, 100% custom-tailored software solutions. We analyze your unique business workflows, design custom architectures, and build bespoke digital solutions designed specifically to meet your business targets.
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Web Development FAQs
We specialize in Laravel (PHP), Vue.js, React, Node.js, and Tailwind CSS. We build high-performance Single Page Applications (SPAs) and robust full-stack platforms.
Yes, 100%. Every web project we build is mobile-responsive across desktop, tablet, and mobile devices, adhering to Google Core Web Vitals speed guidelines and technical SEO standards.
Yes. Once the project is delivered and signed off, you retain 100% full copyright and ownership of the repository, source code, and intellectual property.
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Mobile App Development FAQs
We specialize in Flutter and React Native for cross-platform app development (iOS & Android with a single codebase), as well as native iOS (Swift) and Android (Kotlin) for specialized hardware requirements.
Yes, we handle the entire submission, app store optimization (ASO), compliance review, and launch process on both Apple App Store and Google Play Store.
Yes, we implement local SQLite / WatermelonDB storage with background sync mechanisms so users can access app features offline and synchronize data when back online.
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Hosting & Domain Solutions FAQs
We provide a 99.99% uptime guarantee backed by automated failover infrastructure, load balancing, and continuous server monitoring.
Yes! All hosting solutions include free automated wildcard SSL certificates and daily off-site encrypted server backups.
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Enterprise IT Solutions FAQs
An ERP (Enterprise Resource Planning) platform centralizes finance, inventory, HR, CRM, and supply chain into a unified software dashboard, eliminating data silos and automating business workflows.
Yes! Unlike rigid off-the-shelf software, our enterprise solutions are built specifically around your organization's custom processes, role-based permissions, and data structures.
We enforce end-to-end encryption (AES-256), Role-Based Access Control (RBAC), multi-factor authentication (MFA), automated audit logs, and PCI-DSS / GDPR compliance standards.
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Security Solutions & DDoS FAQs
Our multi-terabit scrubbing network inspects incoming traffic at Layer 3, Layer 4, and Layer 7, absorbing volumetric attacks and filtering malicious bots before they reach your origin server.
WAF protects your web applications from SQL injection, cross-site scripting (XSS), brute-force attacks, and zero-day exploits by filtering HTTP traffic in real time.
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Payment Gateway Integration FAQs
We integrate Stripe, Razorpay, PayPal, Authorize.net, Square, Braintree, and local payment providers with automated invoice generation and webhook listeners.
Yes! We configure subscription tiers, free trial periods, recurring billing cycles, dunning management, and payment method updates.
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Crypto Payment Gateway FAQs
We support Bitcoin (BTC), Ethereum (ETH), USDT (TRC-20 & ERC-20), USDC, Solana (SOL), and BNB across multiple blockchain networks.
No. Cryptocurrency transactions are irreversible on the blockchain, completely eliminating fraudulent chargebacks and payment disputes for merchants.
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Business Automation FAQs
We automate lead capture, email/SMS follow-up sequences, CRM record synchronization, PDF invoice generation, client onboarding, inventory sync, and custom data processing.
Yes! We create custom API bridges and n8n / Zapier webhooks to sync data seamlessly between your existing tools without manual data entry.
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Cloud / Server Solutions FAQs
We specialize in AWS, DigitalOcean, Google Cloud (GCP), Linode/Akamai, Docker containerization, Kubernetes orchestration, and Cloudflare Enterprise management.
Yes! We perform zero-downtime server migrations using blue-green deployments, database replication, and DNS failover management.
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